Solutions

Workflow optimization

DispatchPro streamlines your freight operations with automated load matching, interactive carrier sourcing, and centralized multi-order planning — a seamless, scalable workflow from booking to settlement.

Smart matching

Load matching & capacity tracking

Every load a carrier moves automatically indexes their capacity and preferred lanes. DispatchPro matches those lanes to active shipments in real time and pairs live loads with rates already on file — so booking is faster and margins are clearer.

Bulk tools

Repeat shipments & bulk actions

Cut the busywork. Repeat shipments with pre-filled data, or update fields like dates and statuses across many loads in seconds. Whether you're dispatching or adjusting on the go, bulk actions keep your team quick and on track.

API-first

Deep vendor integrations

Our integrations go beyond the basics, pulling core functionality straight into the DispatchPro interface. Fewer logins, richer data, and a fast, controlled experience — all inside one platform.

Sourcing

Carrier sourcing & SMART profiles

Source carriers with precision using an interactive map built on real activity — shipments, lane performance, and equipment — not promises. Paired with SMART profiles for preferences, compliance, and billing, you get reliable sourcing without the guesswork.

Lane insight

Lane insights & batch planning

Make faster capacity calls right in the load view, with real-time lane history and preferred-carrier details embedded. Batch planning handles multiple loads at once for a smooth, efficient workflow.

Planning hub

Centralized multi-order planning

Manage client data at the shipment or order level from a single hub. Build or adjust loads with ease and gain control and flexibility without switching between tools.

LTL

Integrated LTL rating & execution

Access LTL rates, book shipments, and generate BOLs — all from within the shipment view. No copying, pasting, or jumping between platforms. Direct API connections to major LTL carriers make rating and execution seamless, accurate, and fast.

Back office

Advanced accounting workflows

Take control of your back office with flexible, built-in accounting tools designed for transportation. From multi-party billing to reverse QuickBooks sync, automate complex workflows without losing visibility. Audit trails, custom invoice rules, and batch processing keep everything clean, fast, and compliant.

The DispatchPro appointment lifecycle

From purchase order to released truck — every step scheduled, tracked, and paid in one connected flow.

DispatchPro SchedulePro — scheduling DispatchPro IMS — receiver visibility
The receiver has real-time visibility into load & door status at any time.
Backed by 24 × 7 × 365 contact center support
Keep scrolling — the truck drives the lifecycle
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Order
Purchase order created
A shipment order is created, kicking off the appointment lifecycle.
Shipper / Carrier / Broker
Schedules appointment
Via DispatchPro SchedulePro
Any party schedules a dock appointment in seconds — no phone tag, no email threads.DispatchPro SchedulePro
DispatchPro SchedulePro
Driver
Picks up load
The driver picks up the load and begins the trip.
Load
In transit
The load moves toward the receiving facility with live tracking.
Driver
Downloads DispatchPro app
On their smartphone
The driver installs the DispatchPro app to receive check-in and door updates.
Driver
Pre-check
120 mi / 24 hrs before appointment
The driver pre-checks ahead of arrival, confirming the appointment window.
Driver
Check in
Onsite / 2.5 hrs of scheduled appointment
The driver checks in on arrival, right on schedule.
Receiver
Notified of truck check-in
Via DispatchPro IMS
The receiving team is alerted the moment the truck checks in.DispatchPro IMS
DispatchPro IMS
Receiver
Assigns door & notifies driver
Via DispatchPro app
The receiver assigns a door and pushes the assignment straight to the driver.DispatchPro IMS
DispatchPro IMS
Driver
Receives door assignment
The driver gets the door assignment on their phone — no guesswork.
Driver
Receives gate pass & enters facility
A digital gate pass lets the driver enter the facility smoothly.
Unloading activities executed
The load is unloaded while status updates flow in real time.
Driver
Receives notification of unloading completion
The driver is notified the instant unloading is complete.
Driver
Processes unloading payment & digital receipt
Payment is processed and a digital receipt is issued on the spot.
Driver
Released & exits facility
The driver is released and exits — turn time minimized.
Receiver
Reviews & analyzes unload stats
Via DispatchPro IMS
The receiver reviews unload analytics to find efficiencies and drive continuous improvement.DispatchPro IMS
DispatchPro IMS
Stop 1 of 16
1
Purchase order created

A shipment order is created, kicking off the appointment lifecycle.

2
Schedules appointment

Any party schedules a dock appointment in seconds — no phone tag, no email threads.DispatchPro SchedulePro

3
Picks up load

The driver picks up the load and begins the trip.

4
In transit

The load moves toward the receiving facility with live tracking.

5
Downloads DispatchPro app

The driver installs the DispatchPro app to receive check-in and door updates.

6
Pre-check

The driver pre-checks ahead of arrival, confirming the appointment window.

7
Check in

The driver checks in on arrival, right on schedule.

8
Notified of truck check-in

The receiving team is alerted the moment the truck checks in.DispatchPro IMS

9
Assigns door & notifies driver

The receiver assigns a door and pushes the assignment straight to the driver.DispatchPro IMS

10
Receives door assignment

The driver gets the door assignment on their phone — no guesswork.

11
Receives gate pass & enters facility

A digital gate pass lets the driver enter the facility smoothly.

12
Unloading activities executed

The load is unloaded while status updates flow in real time.

13
Receives notification of unloading completion

The driver is notified the instant unloading is complete.

14
Processes unloading payment & digital receipt

Payment is processed and a digital receipt is issued on the spot.

15
Released & exits facility

The driver is released and exits — turn time minimized.

16
Reviews & analyzes unload stats

The receiver reviews unload analytics to find efficiencies and drive continuous improvement.DispatchPro IMS

Human Input+Computer Comprehension=Automation

Your team brings the judgment. DispatchPro brings the processing power. Together they run every corner of your operation.

DispatchPro Automated Logistics Platform
Hover to explore

PricingMost comprehensive pricing tools in the industry
Spot BiddingAutomated load board posting & spot bidding
DispatchDigital load tendering & notifications
Real-time Track & Trace24/7 visibility on your shipments
Exception ManagementIncrease operational efficiency
Document ManagementStreamline processes with digitized documentation
Contract ManagementManage commitment percentages and maximize profits
Waterfall RoutingOptimize tendering and automate commitment responses
Email ManagementCustomize all email communications
Role-Based WorkflowCustomize your workflow for improved efficiency
Messaging CenterIntegrated live messaging center
Customer ManagementCentralize customer information in one place
Carrier ManagementCarrier relationship management and onboarding
Accounting & PaymentStreamlined accounting activities in one place
Reports & AnalyticsAdvanced reports & predictive analytics
Hover any icon or label to expand it
Pricing

Most comprehensive pricing tools in the industry

Spot Bidding

Automated load board posting & spot bidding

Dispatch

Digital load tendering & notifications

Real-time Track & Trace

24/7 visibility on your shipments

Exception Management

Increase operational efficiency

Document Management

Streamline processes with digitized documentation

Contract Management

Manage commitment percentages and maximize profits

Waterfall Routing

Optimize tendering and automate commitment responses

Email Management

Customize all email communications

Role-Based Workflow

Customize your workflow for improved efficiency

Messaging Center

Integrated live messaging center

Customer Management

Centralize customer information in one place

Carrier Management

Carrier relationship management and onboarding

Accounting & Payment

Streamlined accounting activities in one place

Reports & Analytics

Advanced reports & predictive analytics

The appointment lifecycle, milestone by milestone

Follow the road from purchase order to released truck

DispatchPro SchedulePro DispatchPro IMS Driver & load milestones

Scroll the road sideways — hover any milestone to expand

01 · Order
Purchase order created
A shipment order is created, kicking off the appointment lifecycle.
02 · Shipper / Carrier / Broker
Schedules appointment
Via DispatchPro SchedulePro
Any party schedules a dock appointment in seconds — no phone tag, no email threads.DispatchPro ScheduleProSchedulePro
03 · Driver
Picks up load
The driver picks up the load and begins the trip.
04 · Load
In transit
The load moves toward the receiving facility with live tracking.
05 · Driver
Downloads DispatchPro app
On their smartphone
The driver installs the DispatchPro app to receive check-in and door updates.
06 · Driver
Pre-check
120 mi / 24 hrs before appointment
The driver pre-checks ahead of arrival, confirming the appointment window.
07 · Driver
Check in
Onsite / 2.5 hrs of scheduled appointment
The driver checks in on arrival, right on schedule.
08 · Receiver
Notified of truck check-in
Via DispatchPro IMS
The receiving team is alerted the moment the truck checks in.DispatchPro IMSDispatchPro IMS
09 · Receiver
Assigns door & notifies driver
Via DispatchPro app
The receiver assigns a door and pushes the assignment straight to the driver.DispatchPro IMSDispatchPro IMS
10 · Driver
Receives door assignment
The driver gets the door assignment on their phone — no guesswork.
11 · Driver
Receives gate pass & enters facility
A digital gate pass lets the driver enter the facility smoothly.
12 · MILESTONE
Unloading activities executed
The load is unloaded while status updates flow in real time.
13 · Driver
Receives notification of unloading completion
The driver is notified the instant unloading is complete.
14 · Driver
Processes unloading payment & digital receipt
Payment is processed and a digital receipt is issued on the spot.
15 · Driver
Released & exits facility
The driver is released and exits — turn time minimized.
16 · Receiver
Reviews & analyzes unload stats
Via DispatchPro IMS
The receiver reviews unload analytics to find efficiencies and drive continuous improvement.DispatchPro IMSDispatchPro IMS

The receiver has real-time visibility into load & door status at any time — backed by 24 × 7 × 365 contact center support.

See the workflow in action

Walk through load matching, bulk tools, and integrated LTL with our team on a live call.